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Deep Dive - Teams

Deep Dive - Teams

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This course is designed for you if you want to become familiar with the functionalities and management of various Teams, telephony in Teams and managing Teams capabilities in the organization. You should be familiar with Microsoft 365, MS Entra and MS Sharepoint. You can digest all the lessons at your own pace via Video and we also cover some features of MS Teams Premium.

In this training you will learn all parts of Teams from 0 prior knowledge to an expert in the field. You will gain access to:
  • Course manual (110 pages)
  • Video lessons (3.5 hours)
  • Video lesson MS 365 introduction (1 hour)
Upon completion of this course, you will be a Teams expert! Can fully set up your own environment and manage settings of Teams meetings and chat.

€ 180.00 180.0 EUR € 180.00 Tax Excluded

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Contents:

  • Introduction to Teams
    • What is Teams and the history of the product
    • What Teams licenses exist
    • What is the structure of the Teams Client.
    • What is the structure of Teams with Groups, channels and permissions
    • Network Management
  • User and Team management
    • Creating and managing teams
    • Teams of different types (templates and dynamic teams)
    • Limit who can make teams
    • Managing users and guest users
    • Archiving Teams
    • Automatic clearing of inactive Teams
    • Limiting permissions in Teams
  • Policy and settings
    • Teams client policy
    • Shared channels and guests in Teams
    • Teams and Apps
      • Manage apps within the MS Teams client
      • Create Teams apps with Teams App Development
      • Copilot agents and MS Teams
    • Meeting policy
    • Report insult
    • Supervised Chat & disable chat
    • Information Barriers in MS Teams
  • Telephony and voice
    • How does Teams telephony work (concepts)
    • Licenses and call minutes
    • Porting and assigning numbers
    • Managing queues and Auto attendants
    • Emergency policies and locations
    • Holidays and additional options​
  • Security and Reporting
    • Using Teams Premium features
    • Reports and usage
    • Sensitivity Labels
    • Encryption in MS Teams


Practical

  • This course is the Deep-Dive session where we discuss in detail all the components.
  • You will need your own device to watch the videos, read the PDF and access the resources via MS Learn.
  • This is a theoretical course, you do not have to apply practicals - although demos are provided for all sections.


Prior Knowledge

  • You need a prior knowledge of the M365 products.
  • You should already know the following terms or technologies: Active Directory, groups, OneDrive, SharePoint.
  • You should be familiar with the following environments:
    • MS Admin center
    • MS Teams Client
    • MS SharePoint rechten en documentenbeheer
  • In the learning line in our courses, it is best to have already taken the following courses first: 
    • Microsoft 365 Intro (included in your purchase!!!!)
    • MS Entra
    • MS SharePoint